Community Hospital East | Community Health Network (2024)

For more than 65 years, Community Health Network has been committed to the delivery of easier, more convenient and more affordable healthcare on the east side of Indianapolis.

Eastside residents have access to behavioral health services, primary care and specialty-care physician practices, school-based clinics, MedChecks, Community Cancer Centers, the Jane Pauley Community Health Center, Community Surgery Center, Community Endoscopy Center, Community Physical Therapy and Rehab, employer health clinics and health pavilions that bring multiple services together under one roof.

In December 2020, the doors were opened to the new lobby of Community Hospital East, marking the end of a five-year project to reinvest $175 million in the east region by building a new hospital. The new hospital tower includes an all-new emergency department, medical imaging, surgery, private maternity suites, Level 3 NICU, and inpatient rooms. The reinvestment maintains our commitment to provide exceptional, accessible care to patients on the east side for many years to come.

At Community East

Patients and visitors to Community Hospital East can find general information about the hospital below, including visiting hours, parking, dining options and various services. If you don't find what you're looking for, please call our general information line at 317-355-1411.

Patient and Family Advisory Council

Do you have feedback about how we can better serve our patients? If you or a loved one have had an experience you think is important to share feedback on, or simply have ideas about improving the patient experience, please consider joining our Patient and Family Advisory Council (PFAC) for Community Hospital East.

Apply Today!

Visitor Info

Visitor Guidelines

Community’s highest priority remains delivering quality care in the safest possible environment through the pandemic. Our visitation policies reflect the best evidence-based information available, and we’re confident in our safety protocols and our ability to keep patients, visitors and caregivers safe.

Visitor Guidelines

Entrance

The Main Entrance (Ritter Avenue) is open from 5:30 a.m. to 7 p.m. Visitors to campus who arrive after the main entrance is closed should use the Emergency Department entrance, accessible from 16th Street.

Visitor Registration

Visitor registration is required for guests who plan to visit acute care areas.Please be prepared to show photo ID at the registration desk when you arrive.

Visiting Hours

Hospital visiting hours are 7 a.m. to 9 p.m. daily. Hours may vary for specific units or areas of care.

Parking

Visitor parking is free in the east parking lot and parking garage. The Emergency Department entrance is open 24/7 and parking may be accessed from 16th Street.

Valet parking is available free of charge and is available at the main entrance Monday - Friday from 6 a.m. to 6 p.m. Tips are not required or accepted.

ATM

An ATM is located just outside the cafeteria entrance.

Hotels

For a list of recommended hotel accommodations for Community patients and families, please call the front info desk at 317-355-5300.

Wireless Internet

Community Hospital East offers free wireless internet access to patients, families and visitors.

Cell Phone Policy

Cell phones are allowed except in patient treatment areas as their signal could interfere with medical equipment in use.

No Smoking

The hospital and the entire Community Hospital East campus are tobacco-free environments.

Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.

Phone Numbers

Outpatient Registration/Info Desk

317-355-5300

Emergency Department

317-355-5457

Community Surgery Center East

317-355-7000

Valet Parking

317-355-7433 (RIDE)

Security

317-355-5296

Pastoral Care/Spiritual Counseling

317-355-5654

Who may I contact to express concerns?

Our goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact Patient Relations and Advocacy at 317-621-7000 or e-mail PatientRelationsandAdvocacy@eCommunity.com.

Food and Beverage

Bistro East

Bistro East offers diners locally sourced and produced food and beverage choices. Diners can choose from weekly rotating items as well as grab-n-go options.

Heritage Café

Heritage Café features homemade daily specials with a made-to-order deli station and grill options. It also features a Grab & Go cooler for a quick salad, sandwich, wrap or snack.

Java City

Gourmet coffees, teas, other beverages and a variety of pastries can be found at Java City in the lobby.

  • Monday through Friday, 6:30 a.m. to 1 p.m.
  • Saturday and Sunday, closed

Vending

Vending machines are available 24 hours a day across from the cafeteria’s entrance.

Community Hospital East | Community Health Network (1)

Bistro East

Breakfast, Lunch, Dinner, Grab & Go

Monday - Friday, 6 a.m. to 1 a.m.
Sat/Sun, 1 to 8 p.m.

Community Hospital East | Community Health Network (2)

Heritage Café

Breakfast, Lunch, Dinner, Grab & Go

Monday - Friday, 6:30 a.m. to 8 p.m.
Sat/Sun, 6:30 a.m. to 1 p.m.

Shopping

Community gift cards are accepted at all Community Health Network retail locations. We offer our patients and visitors retail options including Jasmine gift shop with snacks and logo apparel, and FigLeaf Boutique for specialty women's, children's and personal care items.

Community Hospital East | Community Health Network (3)

Jasmine

Gift Shop

Monday through Friday, 9 a.m. to 6 p.m.
Saturday, 10 a.m. to 5 p.m.
Sunday/Holidays,Closed
Phone:317-355-5566

Community Hospital East | Community Health Network (4)

FigLeaf Boutique

Women's Health and Specialty

Monday through Friday, 10 a.m. to 4 p.m.
Phone:317-355-3441

Pharmacy

For all your prescription needs, please visit the Walgreens inside Community Hospital East.

Community Hospital East | Community Health Network (5)

Walgreens

Pharmacy

Monday through Friday, 8 a.m. to 6 p.m.
Saturday/Sunday, Closed
Phone: 317-352-2365

Library Services

Community Health Network libraries provide access to health information research services for patients and their families. A medical librarian's expertise is available during staffed hours.

Community Hospital East is the main library location and is staffed by librarians Monday through Friday, 8:30 a.m. to 5 p.m. If you have a specific information request, call the CHE Library at 317-355-3600. The library is located in Building 3, lower level.

Children under 18 years of age must be accompanied by a parent or guardian. Library materials may not be checked out by patients or family members.

Volunteers

Ongoing volunteer opportunities are available at Community Hospital East, including positions in the medical units, along with clerical positions and customer service assistance for patients and visitors. To apply, please visit our Volunteer page and look for the Community Hospital East information.

Volunteer Opportunities

Careers at Community East

Community Hospital East has been serving patients and families on the east side for more than 65 years, and we remain committed to exceptional care at the hospital, surgery centers, MedCheck, primary care offices, health pavilions, behavioral health sites, and many more sites of care.

We invite dedicated, compassionate caregivers to join Community's diverse team. Search for jobs at or near Community Hospital East and apply today!

Find Eastside Jobs

Community Hospital East | Community Health Network (2024)
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