The Micro Center Return Policy From A to Z (2024)

Did you treat yourself with new electronics only to come home and realize they are damaged or not working? Our guide provides all the details about how the Micro Center return policy works, how to initiate a return request, and what happens after!

General Terms of the Micro Center Return Policy

To receive a full refund, you must return your product to Micro Center undamaged, with included manuals, accessories, packaging, and universal product code within a specific timeframe. Micro Center offers to replace your product, repair it, or return your money if your request is approved.

Micro Center Return Policy—Return Timeframes

The day count starts at the time of purchase or package delivery. Here’s a table of Micro Center products categorized by their return deadline:

Micro Center includes the return deadlines on each product page—you can find them on the right side of your screen under the Support Resources tab.

Products That the Micro Center Return Policy Doesn’t Apply To

You can’t return the following Micro Center products:

• Opened or activated software
• Electronic software downloads
• Point of sale activation cards that have a dollar value
• Micro Center gift cards (except where required by law)
• Products with customer-induced damage

As a COVID-19 safety measure, Micro Center added a few more items to the list of non-returnable products:

• Phones
• Microphones
• Face masks and disposable gloves
• Smartwatches, fitness trackers, and other fitness accessories
• VR headsets and headphones, including AirPods, earbuds, and over-the-ear products

How To Return Products to Micro Center

You can return products to Micro Center in one of these three ways:

1. Return your products to a Micro Center store
2. Ship your items back to Micro Center
3. Let DoNotPay handle your return

Products Sold at Micro Center Stores

Both brand-new and open-box purchases are eligible for returns. Bring them to any of the 25 Micro Center retail locations. You won’t need to bring a receipt if you have a Micro Center Insider account. If you bought your products at a store, you must return them there as well.

Micro Center Products Purchased Online

You can ship your product to Micro Center or return it to one of the stores. To send your product, contact the company’s customer support through live chat. After initiating a return request, you will receive an email with the shipping information, as well as the return authorization number. Return authorizations can take up to two weeks to process—you will receive an email confirmation once they’re complete.

Submit a Return Request to Micro Center Using DoNotPay

To return your products to Micro Center and get your return request processed as soon as possible, follow these steps:

2. Select our Item Return Request product
3. Explain how you obtained the product, what happened to it, and why you don’t want it anymore
4. Attach photographic evidence if your product arrived damaged or faulty and submit the request

DoNotPay creates a custom return letter and mails it automatically to Micro Center. The letter will include a deadline to make the company process your return request with more haste.

Let DoNotPay help you handle all your returns with ease. We can assist you with returning items to companies such as:

• Walmart
• Costco
• Ulta
• eBay
• REI
• Nordstrom
• Sephora
• Macy’s
• Target
• SHEIN
• Wayfair
• Kohl’s

What Does the Micro Center Return Policy State About Damaged Packages?

The company ships its orders with FedEx. If you receive a damaged package, Micro Center will contact FedEx to send a courier and pick up the parcel.

Micro Center Refunds Explained

If you used a credit or debit card to pay for your purchase, you should bring that same card when you return your products. It takes about five business days for credit card refunds to be processed, and refunding checks take up to 14 business days.

If you return a gift you bought for someone, you’ll receive your refund on a Micro Center gift card.

For online purchases, the company will credit your refund to the payment method you used.

Demand a Refund From Micro Center With DoNotPay

When Micro Center approves your return request, we can also help you get your refund from the company in no time! in any web browser and follow these steps:

1. Find and select our File a Chargeback feature
2. Click on Get Protected
3. Answer a few questions regarding your refund request
4. Select Sign and Submit

DoNotPay Can Help You Take Micro Center to Small Claims Court

When companies violate your consumer rights and refuse to cooperate, that’s where DoNotPay steps in. Take Micro Center or any other company to small claims court and get justice! DoNotPay helps you:

• Write a demand letter to Micro Center
• Fill out court forms
• Gather all needed paperwork
• File your complaint
• Create a script with compelling arguments

Returned Your Faulty Item? Discover Other Nifty DoNotPay Products!

Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating documents, notarizing them, and faxing them—DoNotPay can do it all.

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You Don’t Have To Waste Time in Endless Lines

Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! You won’t have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need.

If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.